Answers

2015-07-07T19:26:01+08:00
Effective listening is basically the point where you understood what the other person is trying to say.. it may be direct, or indirect statement..

ex#1
I have a late fee on my PLDT phone bill.. (Directly referring to the late fee)

ex#2
I was not able to pay my PLDT phone bill on time, because I was in a vacation.. (Indirectly referring to the late fee)
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