The first thing i would do is to tell her to calm down. She's just making the situation worst if she panics. And i'm gonna ask her what is happening and maybe, i'll go to her place to help her.
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First "calm down, panic will lead you to nothing"
next i'm going to ask what happened.
third, ask details like the place, name of people involve and anything that maybe used in helping them
lastly I'm going to inquire the authorities maybe even involve myself.
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